I need to structure the response: start by stating that providing cracked software is against policies and illegal, then explain the risks, mention legal ways to acquire Pro Tools (buying, educational discounts), suggest alternatives, and offer help with finding official info. Keep the tone helpful and informative without being judgmental.
Wait, Pro Tools 10 is pretty old. The latest version is way newer, right? Maybe the user isn't aware that there's an updated version available. I should mention that. Also, using pirated software can be risky because it might have malware or viruses. Important to warn them about that.
Wait, should I address the request directly in any way? Like, can I help them find official resources? Probably not. It's against policies. I have to stay clear of providing or linking to pirated software.
I need to provide a helpful response without encouraging piracy. Offer legal alternatives like buying a license or using free software. Maybe mention some free DAWs similar to Pro Tools. Also, remind them of the benefits of legal software, like updates and support.
Also, the user might be a student or someone with financial constraints. Maybe suggest looking into educational discounts or affordable options. Avid does offer some educational programs, right?
The user specified Mac OS Catalina. Pro Tools has specific system requirements, so even if they get an old version, it might not be compatible with Catalina anymore. Maybe suggest checking the system requirements on Avid's official website. Also, maybe they can use virtual machines or compatibility layers if they really need an older version, but that's a stretch.
Let me know how else I can help! 😊